For 200,000 years, human beings have moved back and forth between I-Centric and We-Centric societ...

This book was created for business owners, executives and managers, associations and nonprofit or...

Whether you are a 5-person team or a 50,000 person company some of the same rules for successful ...

With few exceptions, the service business is viewed as a 'necessary evil'. Servicing products, af...

'42Rules of Employee Engagement' was born out of need for corporations, leaders and managers to e...

Play predates the development of human culture and our brains are hard-wired to use play as a too...

'42 Rules of Cold Calling Executives (2nd Edition)' is an easy to read book that gives concise, e...

The economy is changing. Trust and value have become the new Return on Investment (ROI). Consumer...

You just heard the words no dog owner ever wants to hear ... your dog has cancer. Suddenly you ar...

In '42 Rules of Sensible Investing (2nd Edition)', Leon Shirman shares his practical insights on ...

'42 Rules for Outsourcing Your Call Center (2nd Edition)' is a compilation of real-life problems,...

Written by real working moms, '42 Rules for Working Moms (2nd Edition)' is a compilation of funny...

42 Rules for Your New Leadership Role (2nd Edition) describes practical and effective actions for...

Social media is changing the way people think about marketing. It's much more than pushing out th...

'42 Rules of Product Management (2nd Edition)' is a collection of product management wisdom from ...

Value is in the eye of the beholder. Do your customers see your value?Business buyers barraged ...

Doing business in China is tougher than you think. Not only is the culture vastly different, but ...

Traditionally, the way to test a product's reliability was to build it--and then try to break it....

Can you answer the call of the Entreprenurse? How do you build a culture of innovation? How can y...

42 Rules for Applying Google Analytics is understanding a visitor's journey through your website ...

Organizations are constantly struggling with complex development projects and are in search for a...

If you are a professional salesperson, sales manager or director, VP of sales, CEO, any role in m...

Inside sales is the fastest growing sales channel due to its cost effective nature. An inside sal...

'42 Rules of Driving Success with Books (2nd Edition)' will help you appreciate the ease of creat...

42 Rules of Product Marketingis a collection of product marketing wisdom and insights from forty-...

There are millions of registered users on LinkedIn. Relatively few of them seem to have any real ...

42 Rules for Divorcing With Children offers practical ways to manage a healthy divorce, build a b...

This story follows Claire West, a lovable, quirky, and neurodivergent teen who is just starting c...

'42 Rules for Using AI in Contact Centers' offers an illuminating exploration of how Artificial I...

In '42 Rules for Planning AI in Your Contact Center,' author Geoffrey Best takes you on a transfo...

42 Rules to Manage an AI Center of Excellence for Your Contact Center