This workbook is designed specifically to help IT Consultants to plan - and evaluate - the year a...

Vol. 3 - Running the Service Department

Modern society is pretty good at pushing us to overwork, stress out, and take on more than we can...

Avoid the biggest mistakes of first-time publishers! Make money self-publishing your books profes...

Cloud Services in a Month is a step-by-step, no-nonsense guide to building an extremely profitabl...

How can you guarantee that your company delivers great service, has a great culture, and still ma...

A great blank gift book to delight friends and foes alike. Assuming your friends have a sense of ...

Life coach and wellness educator Debbie Leoni presents twelve elements to empower your courageous...

This workbook was designed for anyone who feels the pull of self-reliance and self-employment. It...

If you're not using service agreements in your IT business, you need to start today. If you are u...

A great gag gift for political friends of all persuasions. This is a gag gift filled with complet...

Vol. 1 - Front Office Mastery

Getting to the next level is a never ending journey for you and your business and now you have th...

Servicios gestionados en un mes es una guía práctica para crear una empresa exitosa de servicios ...

'Written by and for the small business specialist community'--Cover.

The ultimate do-it-now guide to getting started in Managed Services. Now includes chapters on Clo...

Small Business project management is simply not as complicated as project management in the enter...

One cannot collect great quotations for very long without finding some great one-liners by Cox. O...

Vol. 4 - Support and Service Delivery

A great gag gift for family members, business associates, and anyone who thinks that 'success' co...

A great blank gift book to delight friends and foes alike. Assuming your friends have a sense of ...

Vol. 2 - Employees and Internal Processes

A great book to keep on your coffee table for guests. Excellent conversation starter. Assuming yo...

Life coach and columnist Jenifer Novak Landers presents fifty ways to reach your full potential b...

Every computer consultant, every managed service provider, every technical consulting company - e...