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Foundations of ITIL and its predecessors have become the industry classic guide on the topic of I...

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Foundations of ITIL v3 has become the industry classic guide on the topic of ITIL. Over the years...

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The Open Group IT4IT(TM) Reference Architecture, Version 2.1, an Open Group Standard, provides a ...

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Dit boek geeft antwoorden op deze vragen en biedt leidinggevenden en andere beïnvloeders een stev...