This volume is issue-oriented. By showing that issues relating to topics such as access to govern...

Leadership is separate from, but integral to, management; and library directors today and for the...

Outcomes Assessment in Higher Education focuses on assessing institutional quality and effectiven...

This book is the first to examine library and information science leadership in the United States...

For library managers, this book explains evaluation and assessment research and identifies the co...

Library and Information Science Research

Service quality is an issue separate from internal observations of effectiveness and efficiency, ...

?[t]he book might be aptly described as a breakthrough work as well as an exploratory one....Rese...

United States Government Information Policies

Records Management and the Library

Convergence and collaboration enable an academic library to be more fully engaged with its campus...

. . . the editors prevail upon students, scholars, information professionals and policy makers to...

An introductory perspective on selected issues related to Federal STI policies. Contributors desc...

A practical manual on the process of library outcomes assessment. It includes detailed case studi...

Records Management and the Library

This book provides a general discussion beneficial to librarians and library school students, and...

This book provides an overview of leadership in library and information science (LIS), examines t...

E-government is a product of the Internet age, and Comparative Perspectives on E-Government ident...

The definitive guide to U.S. government information on the Web has been expanded and updated with...

Revisiting Outcomes Assessment in Higher Education complements rather than updates Hernon and Dug...

Service quality is an issue separate from internal observations of effectiveness and efficiency, ...

Evaluation, which is a critical component of the planning process, assesses the effectiveness and...

This handbook assists students in understanding statistics and the types of decisions that the se...

This books provides a detailed overview of conflicting issues and practices related to Federal go...

This much needed work addresses a topic of increasing importance and urgency: the shortage of ind...

This book discusses recent trends in outcomes assessment, examines how state governments are resh...

Emotional intelligence (EI), as based on the work of Daniel Goleman and his colleagues, has recei...

Depository Library Use of Technology

Two underlying assumptions of this volume are that academic and public libraries can serve as eff...

Evaluation, which is a critical component of the planning process, assesses the effectiveness and...

This guidebook shows academic libraries how to use innovative new performance metrics to achieve ...

Twenty-eight contributed papers provide an overview of LIS research, offering recommendations and...

The development and promotion of appropriate services for students with disabilities has been an ...

This book provides a general discussion beneficial to librarians and library school students, and...

A thorough explanation of how a voice-of-the-customer program for libraries can give customers th...

On New Year's Eve in New Orleans, 1972, Mark Essex began one of the most violent and deadly snipe...

When war broke out in Europe in August 1914, the new German luxury ocean liner SS Vaterland was i...

When war broke out in Europe in August 1914, the new German luxury ocean liner SS Vaterland was i...