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  1. The High-Tech, High-Touch Customer Service The High-Tech, High-Touch Customer Service

    The High-Tech, High-Touch Customer Service

    Micah Solomon
    AMACOM
    23.05.2012

    Twitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings a...

    Taschenbuch
    18,50 €
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  2. The Exceptional Service, Exceptional Profit The Exceptional Service, Exceptional Profit

    The Exceptional Service, Exceptional Profit

    Leonardo Inghilleri
    AMACOM
    06.09.2022

    What if you could protect your business against competitive inroads, once and for all?Customer se...

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    18,50 €
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  3. The Heart of Hospitality The Heart of Hospitality

    The Heart of Hospitality

    Micah Solomon
    Select Books (NY)
    09.04.2019

    Are you looking to ensure your success in today's rapidly changing hospitality-industry landscape...

    Taschenbuch
    17,50 €
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  4. Ignore Your Customers (and They’ll Go Away) Ignore Your Customers (and They’ll Go Away)

    Ignore Your Customers (and They’ll Go Away)

    Micah Solomon
    HarperCollins Leadership
    24.08.2021

    The ultimate guide to transforming your customer service, company culture, and customer experienc...

    Taschenbuch
    19,50 €
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  5. Can Your Customer Service Do This?: Create an Anticipatory Customer Experience That Builds Loyalty Forever Can Your Customer Service Do This?: Create an Anticipatory Customer Experience That Builds Loyalty Forever

    Can Your Customer Service Do This?: Create an Anticipatory Customer Experience That Builds Loyalty Forever

    Micah Solomon
    McGraw Hill LLC
    09.10.2023

    Today's most sought-after 'customer service sleuth' and turnaround expert unlocks the secrets to ...

    Gebunden
    28,36 €
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