This book fills a gap in the market for a long overdue book on HRM in the service sector. The foc...

This is the onlybook available that brings together major scholars to apply different theoretical...

Everyday, we are bombarded with advertising images of the smiling service worker. The book is wri...

This book brings together leading academics from important schools of social and economic theory ...

This book fills a gap in the market for a long overdue book on HRM in the service sector. The foc...

Whether for weavers at the handloom, labourers at the plough or factory workers on the assembly l...

This book brings together leading academics from important schools of social and economic theory ...

This book injects a burst of energy into the sociology of work, offering a perspective that is bo...

This book injects a burst of energy into the sociology of work, offering a perspective that is bo...