Managing in the Information Economy: Current Research Issues presents the recent research directi...

This book presents latest research on the evolution of consumer services, as these services conti...

The Practice of Quality Management presents the resultsof eleven ground-breaking research project...

The Practice of Quality Management presents the resultsof eleven ground-breaking research project...

This is the third of a series of research volume of papers from the Business and Information Tech...

This book presents latest research on the evolution of consumer services, as these services conti...

The Business and Information Technologies (BIT) study documents the information technology driven...

Most of the large economies in the world are already dominated by services. Developed countries a...

This work has been selected by scholars as being culturally important, and is part of the knowled...

This work has been selected by scholars as being culturally important, and is part of the knowled...