Are you ready to turn your passion into a profitable business?The Nonfiction Book Publishing Plan...

This workbook is designed specifically to help IT Consultants to plan - and evaluate - the year a...

Vol. 3 - Running the Service Department

Modern society is pretty good at pushing us to overwork, stress out, and take on more than we can...

Cloud Services in a Month is a step-by-step, no-nonsense guide to building an extremely profitabl...

How can you guarantee that your company delivers great service, has a great culture, and still ma...

Avoid the biggest mistakes of first-time publishers! Make money self-publishing your books profes...

This workbook was designed for anyone who feels the pull of self-reliance and self-employment. It...

If you're not using service agreements in your IT business, you need to start today. If you are u...

Vol. 1 - Front Office Mastery

Servicios gestionados en un mes es una guía práctica para crear una empresa exitosa de servicios ...

'Written by and for the small business specialist community'--Cover.

The ultimate do-it-now guide to getting started in Managed Services. Now includes chapters on Clo...

Small Business project management is simply not as complicated as project management in the enter...

One cannot collect great quotations for very long without finding some great one-liners by Cox. O...

Vol. 4 - Support and Service Delivery

A great gag gift for family members, business associates, and anyone who thinks that 'success' co...

Vol. 2 - Employees and Internal Processes