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31.10.2006Sir Francis Bacon once wrote, Knowledge is power. Knowledge Sharing and Quality Assurance in Ho...
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02.12.2014
Embracing and Managing Change in Tourism examines management responses to the major changes takin...
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21.05.1998
Embracing and Managing Change in Tourism examines management responses to the major changes takin...
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23.05.2013
This important book presents leading experts from around the world providing useful instruction o...
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01.10.2004
Consumer satisfaction is a key issue for all those involved in tourism and hospitality services. ...
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20.05.2011
Managing and co-ordinating tourism in a destination requires the organisation and co-operation of...
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14.09.2006
The aim of this book is to enhance theoretical and practical understanding of quality management ...
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15.12.2006
The history of modern tourism records many localized and some international crises characterized ...
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