Aggression touches all of our lives. Whether it is a customer or angry coworker, an upset family ...

Hostage negotiation is one of the most remarkable sub-specialties in the corrections environment....

Parole and probation officers must deal with individuals suffering from psychiatric or substance ...

Inmates in correctional facilities suffering from psychiatric or substance abuse disorders someti...

Individuals suffering from psychiatric or substance use disorders sometimes display any one of a ...

The first sections of this book are concerned with threat assessment: rather than a mere list of ...

Individuals suffering from psychiatric or substance use disorders sometimes display any one of a ...

Individuals suffering from psychiatric or substance use disorders sometimes display any one of a ...

Hostage negotiation is one of the most remarkable areas of law enforcement. Through a combination...

People suffering from psychiatric or substance abuse disorder can display any one of a number of ...

Although call-takers at an Emergency Dispatch Center are under no immediate physical threat, they...

Individuals suffering from psychiatric or substance use disorders sometimes display any one of a ...

The first section of this book is tactical: everything from field safety and strategic planning o...

A Dignity Rises, One Common Hero After AnotherEvelyn Amdur, a hospice social worker, began to wri...

O-Sensei was a martial artist and founder of the Japanese martial art of Aikido. Amdur brought so...

This new, expanded edition brings readers inside the dojos of the ancient schools of Japanese mar...

How should a law enforcement officer manage an encounter with someone who might be mentally unsta...

No matter your line of work, you are pretty much assured of encountering someone who is difficult...